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Vonage Mobile Support

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iPhone®
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Vonage Mobile for Facebook
Looking for support on Vonage Mobile™ app for Facebook®? Click Here >

Vonage Mobile iPod touch® Support


Top 5 Questions from iPod touch® Users

What type of calls can I make with my iPod itouch®?
Can I link together my Vonage Mobile and Vonage Home accounts?
Where can I get a headphone with a microphone for my iPod itouch®?
Does it really cost the same amount to make calls on my iPhone or iPod itouch wherever I am in the world?
How do I know if I am connected to Vonage Mobile on my iPod touch®?

Installation & Download Information

How easy is it to install Vonage Mobile on my iPod itouch®?
How do I get Vonage World Mobile?
How do I upgrade my iPhone® or iPod touch® to the latest version of Vonage Mobile?
How do I know I am making a Vonage Mobile call?

Managing Your Account

How do I add credit to my Vonage Mobile account?
How long does it take for credit to show in my Vonage Mobile Account?
I've forgotten my password, what should I do?
Are Vonage Mobile deposits/refills subject to taxes?
What happens to the funds in my e-wallet if I upgrade to Vonage world mobile?
How do I qualify for a discount on my Vonage Home service?

Troubleshooting

What happens if I`m not in Wi-Fi coverage with my iPod itouch®?
How do I make Vonage Mobile calls on my iPod touch®?
I get an error message when I try to install Vonage Mobile on my iPod touch®?
When I place a call using Call Through (not in Wi-Fi) I get an IVR Error 171. What does this mean?
How do I re-install Vonage Mobile on my device if I encounter an error?