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Installation & Downloads
Managing Your Account
Troubleshooting
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Vonage Mobile iPhone^® Support

Top 5 Questions from iPhone^® Users

Can I access my Vonage Home Account using Vonage Mobile?
Are there any special dialing instructions for international calling using Vonage Mobile?
Do I have to change my iPhone's^® mobile number?
What happens if I want to change the SIM card in my iPhone^® or the number I present when I make Vonage Mobile calls (Caller ID/CLI)?
Does it really cost the same amount to make calls on my iPhone or IPod touch^® wherever I am in the world?

Installation & Download Information

How easy is it to install Vonage Mobile on my iPhone^®?
How do I get Vonage World Mobile?
How do I upgrade my iPhone^® or iPod touch^® to the latest version of Vonage Mobile?
How do I know I am making a Vonage Mobile call?
How do I determine what version of Vonage Mobile I have installed on my iPhone or iPod touch?

Managing Your Account

How do I add credit to my Vonage Mobile account?
How do I qualify for a discount on my Vonage Home service?
I've forgotten my password, what should I do?
Are Vonage Mobile deposits/refills subject to taxes?

Troubleshooting

How do I set up my router for Vonage Mobile to work?
Why can't I hear any audio on my iPhone^® when I make a Vonage Mobile call?
Why can't I receive the validation call on my iPhone^® or why does the call keep going to my voicemail?
When I place a call using Call Through (not in Wi-Fi) I get an IVR Error 171. What does this mean?
Why can't I see my Vonage Mobile credit displayed at the bottom of the Vonage Mobile dial screen on my iPhone^® or iPod touch^®?
How do I re-install Vonage Mobile on my device if I encounter an error?